Amazon Prime亚马逊会员扣费了怎么办
1、美国亚马逊 Prime服务年费是$79，试用期后没有用过prime，可直接取消，首先，打开亚马逊网站，登录自己的账号。
/iknow-pic.cdn.bcebos.com/e850352ac65c1038e0395a6cbf119313b17e89dd target= _blank title= 点击查看大图 class= ikqb_img_alink >/iknow-pic.cdn.bcebos.com/e850352ac65c1038e0395a6cbf119313b17e89dd?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto esrc= https://iknow-pic.cdn.bcebos.com/e850352ac65c1038e0395a6cbf119313b17e89dd />
2、在我的账号的下拉页面中选择【我的prime会员】，如下图所示。
/iknow-pic.cdn.bcebos.com/91529822720e0cf3451eda550746f21fbf09aab7 target= _blank title= 点击查看大图 class= ikqb_img_alink >/iknow-pic.cdn.bcebos.com/91529822720e0cf3451eda550746f21fbf09aab7?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto esrc= https://iknow-pic.cdn.bcebos.com/91529822720e0cf3451eda550746f21fbf09aab7 />
3、在页面的左侧点击【试享期满不自动延期】，如下图所示。
/iknow-pic.cdn.bcebos.com/38dbb6fd5266d01626fa0a869a2bd40734fa35b8 target= _blank title= 点击查看大图 class= ikqb_img_alink >/iknow-pic.cdn.bcebos.com/38dbb6fd5266d01626fa0a869a2bd40734fa35b8?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto esrc= https://iknow-pic.cdn.bcebos.com/38dbb6fd5266d01626fa0a869a2bd40734fa35b8 />
4、进入一个选择页面，点击【放弃我的prime会员权益】，如下图所示。
/iknow-pic.cdn.bcebos.com/f3d3572c11dfa9ecf01ac1b96fd0f703918fc16c target= _blank title= 点击查看大图 class= ikqb_img_alink >/iknow-pic.cdn.bcebos.com/f3d3572c11dfa9ecf01ac1b96fd0f703918fc16c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto esrc= https://iknow-pic.cdn.bcebos.com/f3d3572c11dfa9ecf01ac1b96fd0f703918fc16c />
5、在确认页面，再次点击【放弃我的prime会员权益】，如下图所示。
/iknow-pic.cdn.bcebos.com/d6ca7bcb0a46f21f2889cafdfb246b600d33aedb target= _blank title= 点击查看大图 class= ikqb_img_alink >/iknow-pic.cdn.bcebos.com/d6ca7bcb0a46f21f2889cafdfb246b600d33aedb?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto esrc= https://iknow-pic.cdn.bcebos.com/d6ca7bcb0a46f21f2889cafdfb246b600d33aedb />
6、页面会最后给出成功提示，试用期结束后不会自动扣费。这个月就可以放心的使用会员的功能了，如下图所示。
/iknow-pic.cdn.bcebos.com/86d6277f9e2f07084141bdaee424b899a801f2dc target= _blank title= 点击查看大图 class= ikqb_img_alink >/iknow-pic.cdn.bcebos.com/86d6277f9e2f07084141bdaee424b899a801f2dc?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto esrc= https://iknow-pic.cdn.bcebos.com/86d6277f9e2f07084141bdaee424b899a801f2dc />
/iknow-pic.cdn.bcebos.com/e850352ac65c1038e0395a6cbf119313b17e89dd target= _blank title= 点击查看大图 class= ikqb_img_alink >/iknow-pic.cdn.bcebos.com/e850352ac65c1038e0395a6cbf119313b17e89dd?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto esrc= https://iknow-pic.cdn.bcebos.com/e850352ac65c1038e0395a6cbf119313b17e89dd />
2、在我的账号的下拉页面中选择【我的prime会员】，如下图所示。
/iknow-pic.cdn.bcebos.com/91529822720e0cf3451eda550746f21fbf09aab7 target= _blank title= 点击查看大图 class= ikqb_img_alink >/iknow-pic.cdn.bcebos.com/91529822720e0cf3451eda550746f21fbf09aab7?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto esrc= https://iknow-pic.cdn.bcebos.com/91529822720e0cf3451eda550746f21fbf09aab7 />
3、在页面的左侧点击【试享期满不自动延期】，如下图所示。
/iknow-pic.cdn.bcebos.com/38dbb6fd5266d01626fa0a869a2bd40734fa35b8 target= _blank title= 点击查看大图 class= ikqb_img_alink >/iknow-pic.cdn.bcebos.com/38dbb6fd5266d01626fa0a869a2bd40734fa35b8?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto esrc= https://iknow-pic.cdn.bcebos.com/38dbb6fd5266d01626fa0a869a2bd40734fa35b8 />
4、进入一个选择页面，点击【放弃我的prime会员权益】，如下图所示。
/iknow-pic.cdn.bcebos.com/f3d3572c11dfa9ecf01ac1b96fd0f703918fc16c target= _blank title= 点击查看大图 class= ikqb_img_alink >/iknow-pic.cdn.bcebos.com/f3d3572c11dfa9ecf01ac1b96fd0f703918fc16c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto esrc= https://iknow-pic.cdn.bcebos.com/f3d3572c11dfa9ecf01ac1b96fd0f703918fc16c />
5、在确认页面，再次点击【放弃我的prime会员权益】，如下图所示。
/iknow-pic.cdn.bcebos.com/d6ca7bcb0a46f21f2889cafdfb246b600d33aedb target= _blank title= 点击查看大图 class= ikqb_img_alink >/iknow-pic.cdn.bcebos.com/d6ca7bcb0a46f21f2889cafdfb246b600d33aedb?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto esrc= https://iknow-pic.cdn.bcebos.com/d6ca7bcb0a46f21f2889cafdfb246b600d33aedb />
6、页面会最后给出成功提示，试用期结束后不会自动扣费。这个月就可以放心的使用会员的功能了，如下图所示。
/iknow-pic.cdn.bcebos.com/86d6277f9e2f07084141bdaee424b899a801f2dc target= _blank title= 点击查看大图 class= ikqb_img_alink >/iknow-pic.cdn.bcebos.com/86d6277f9e2f07084141bdaee424b899a801f2dc?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto esrc= https://iknow-pic.cdn.bcebos.com/86d6277f9e2f07084141bdaee424b899a801f2dc />
一、如果试用期后没有用过prime，可直接取消
登陆亚马逊进入“your account”找到Manage Your Primemembership界面， 只要试用期后没有用过，在左侧边栏可直接点击下图红框中的“End membership”，然后按照提示即可顺利结束；大约一周之内，99美刀所对应的人民币钱即可返回到所扣的信用卡中。
二、如果试用期后使用过prime服务，想取消只能找客服试试看
从Amazon首页，先点击页面最下面的“HELP”，进入下个页面后选取下面红框中的“Amazon Prime”，在“Shipping & Delivery”分类之下
进入下个页面，点击左侧边栏的“contact us”
三、选好选项，开始找客服
如下图红框所示选好这三个选项，然后点击第三个Chat，其实你选择第一个email也可以，把下面的英语放进去，说清楚你的账户名，一般也没问题；
四、英语跟客服交流
英语随便说，客服都能明白，不过还是找了一段正式一些的。
Sorry to bother you but I need your kind assist.
I started my amazon prime free trial a month ago, and recently found that you charged me $99 for this service. Then I realized that I forgot to cancel my prime membership but the sevice is uneconomic for me as I rarely buy things on amazon.
$99 is not a small sum for me. Would you please be so kind to help me cancel my prime membership and give the money back to me?
翻译过来就是：
你好，很抱歉打扰你但我需要你的帮助。
我一个月前申请了Prime 免费试用，但是最近发现你们扣了我99美元的费用，我这才想起来忘记取消Prime 试用了。我几乎很少在亚马逊买东西，这个服务对我来说不划算。
99美元对我来说是个不小的数目。您能帮我取消这个服务并把钱退还给我吗？
其实接下来就是报上你的账号，取消你的prime，退掉你的钱
登陆亚马逊进入“your account”找到Manage Your Primemembership界面， 只要试用期后没有用过，在左侧边栏可直接点击下图红框中的“End membership”，然后按照提示即可顺利结束；大约一周之内，99美刀所对应的人民币钱即可返回到所扣的信用卡中。
二、如果试用期后使用过prime服务，想取消只能找客服试试看
从Amazon首页，先点击页面最下面的“HELP”，进入下个页面后选取下面红框中的“Amazon Prime”，在“Shipping & Delivery”分类之下
进入下个页面，点击左侧边栏的“contact us”
三、选好选项，开始找客服
如下图红框所示选好这三个选项，然后点击第三个Chat，其实你选择第一个email也可以，把下面的英语放进去，说清楚你的账户名，一般也没问题；
四、英语跟客服交流
英语随便说，客服都能明白，不过还是找了一段正式一些的。
Sorry to bother you but I need your kind assist.
I started my amazon prime free trial a month ago, and recently found that you charged me $99 for this service. Then I realized that I forgot to cancel my prime membership but the sevice is uneconomic for me as I rarely buy things on amazon.
$99 is not a small sum for me. Would you please be so kind to help me cancel my prime membership and give the money back to me?
翻译过来就是：
你好，很抱歉打扰你但我需要你的帮助。
我一个月前申请了Prime 免费试用，但是最近发现你们扣了我99美元的费用，我这才想起来忘记取消Prime 试用了。我几乎很少在亚马逊买东西，这个服务对我来说不划算。
99美元对我来说是个不小的数目。您能帮我取消这个服务并把钱退还给我吗？
其实接下来就是报上你的账号，取消你的prime，退掉你的钱